Terms & Conditions

Effective Date: July 20, 2026

Welcome to TeleCable. By accessing our website or subscribing to any of our internet services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or services.

1. Acceptance of Terms

By using our website or subscribing to any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.

2. Service Availability

Our internet services are provided based on network availability and technical feasibility. Service coverage, speed, and performance may vary depending on your location, network conditions, equipment, and maintenance activities.

3. Customer Responsibilities

Customers are responsible for providing accurate registration information and keeping their account details up to date. You are also responsible for protecting your account credentials and ensuring that your internet connection is not used for any unauthorized or unlawful activities.

4. Acceptable Use Policy

You agree not to use our network or services for activities that violate applicable laws or regulations, including but not limited to:

• Unauthorized access to systems or networks.

• Distribution of malware, spam, or harmful software.

• Copyright infringement or illegal file sharing.

• Fraudulent, abusive, or disruptive online activities.

Violation of this policy may result in temporary suspension or permanent termination of your service without prior notice.

5. Billing & Payments

Monthly service charges must be paid on or before the specified due date. Failure to make payment may result in service suspension until outstanding dues are cleared. Any applicable taxes, fees, or additional service charges will be included in your invoice where required.

6. Installation & Equipment

Equipment supplied by TeleCable remains our property unless otherwise stated in writing. Customers are responsible for keeping installed equipment safe and allowing authorized personnel access for maintenance or recovery when necessary.

7. Scheduled Maintenance

To maintain network reliability and performance, scheduled maintenance may occasionally be performed. During these periods, temporary interruptions or reduced service quality may occur. We will make reasonable efforts to minimize any inconvenience.

8. Service Suspension or Termination

We reserve the right to suspend or terminate services if:

• Payment obligations are not fulfilled.

• These Terms & Conditions are violated.

• The service is used for unlawful or harmful purposes.

• Technical or regulatory requirements make continued service impractical.

9. Limitation of Liability

While we strive to provide stable and reliable internet services, we cannot guarantee uninterrupted connectivity at all times. TeleCable shall not be liable for any indirect, incidental, or consequential damages arising from service interruptions, equipment failures, force majeure events, or circumstances beyond our reasonable control.

10. Privacy

We respect your privacy and handle customer information responsibly. Personal information is collected only for service delivery, customer support, billing, legal compliance, and network management. We do not sell or disclose your personal information to third parties except where required by law or with your consent.

11. Intellectual Property

All content available on this website, including text, graphics, logos, icons, software, and other materials, is the property of TeleCable or its licensors and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, or distribution is prohibited.

12. Website Usage

You agree not to interfere with the operation or security of this website, attempt unauthorized access, or engage in activities that may disrupt its normal functionality.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business operations. Updated versions will become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts of Bangladesh.

15. Contact Information

If you have any questions regarding these Terms & Conditions or our services, please contact our customer support team using the contact information provided on our website.

Last Updated: July 20, 2026